Arrival and departure:
Check-in from 3:00 pm | Check-out by 11:00 am
Early check-in and late check-out are available on request and subject to availability
Dogs:
Your four-legged friend is very welcome and may accompany you on your holiday for an additional charge. We kindly ask you to keep your dog on a leash at all times throughout the hotel.
Reservation:
Bookings become binding once we have sent you a written confirmation.
Cancellation policy:
Please inform us in good time should you need to cancel your holiday.
Up to 30 days before arrival: no cancellation fee
29 to 22 days before arrival: 20% of the booked arrangement
21 to 7 days before arrival: 50% of the booked arrangement
Up to 6 days before arrival: 80% of the booked arrangement
In case of no-show or early departure: 100% of the booked arrangement
Tip: We recommend taking out travel cancellation insurance to protect yourself in case something unexpected happens.
Travel cancellation insurance:
Sometimes unforeseen circumstances can occur. To avoid cancellation fees, we recommend taking out travel cancellation insurance.
Payment options:
Cash, debit card or credit card (Visa, Mastercard)
Room number:
Unfortunately, we cannot always guarantee a specific floor, location or room number within a chosen category. We will do our best to fulfil your wishes whenever possible.
Children’s rates:
We offer attractive reductions for our younger guests. To prepare the most suitable offer, please inform us of the children’s ages when making your enquiry.
A baby cot can be added for an additional charge of €15 per night.
Minibar:
We are happy to stock your minibar on request according to your personal preferences. Simply let us know before or during your stay which drinks or small items you would like to have in your room.
The ideal starting point for your activities:
Unser Hotel in St. Pauls Eppan ist der ideale Ausgangspunkt für Ihren Wanderurlaub und Radurlaub entlang der Südtiroler Weinstraße. Erkunden Sie die Our hotel in St. Pauls, Eppan is the ideal starting point for your hiking holiday and cycling holiday along the South Tyrolean Wine Road. Explore the vineyards, the surroundings of Eppan and the most beautiful destinations in South Tyrol. E-bikes can be rented in Eppan and delivered directly to the hotel.